Return and exchange terms

Any product purchased on the 2EGaming.com website can be returned or exchanged without any explanation.

2E Gaming will exchange goods or make a refund if:

  • 14 days have not passed since the purchase;
  • product has no traces of exploitation;
  • marketable condition of the product and its components has been retained: there are no mechanical damages, scratches, abrasions, and for goods in disposable (blister) packaging – if the packaging has not been opened;
  • there is a cashier’s check (invoice) for the purchase of goods;
  • factory seals, protective films on the product have been untouched.
  • exchange and return terms of goods in accordance with the effective legislation of Ukraine.

Following is necessary to be shown at return procedure:

  • A document confirming the purchase (cashier’s check or invoice);
  • Warranty card;
  • Bank/credit card (with which the purchase was paid for);
  • State-standard identity document (passport, driver’s license, student ID, pension certificate).

To apply for a refund may fill the application and send it to us info@2egaming.com.

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